Returns Policy

Cambridge Creations UK Ltd. will only accept returns if the following criteria is met:

Cambridge Creations UK Ltd. must have issued a valid returns authorization (RA) in respect of the items being returned.

The items being returned must be unworn, unused and in the original packaging with all tags at point of sale intact.

Any item that has been personalised i.e. branded in any way will not be accepted.

Any products, by their function that are used for the protection of Health & Safety, such as Ear plugs, Face masks, Goggles and the like, will not be accepted.

Any item of a personal nature such as underwear and the like, will not be accepted.  

Please contact customer services in the first instance to authorize the return.

Cambridge Creations UK Ltd. maintain the rights to refuse a refund if the above criteria has not been met.

All items correctly supplied by Cambridge Creations UK Ltd. will incur a 20% re-stock surcharge.